Dar Free Market Building 3rd Floor, Ali Hassan Mwinyi Rd, Dar es Salaam


about us

Get to know about Fahari team and values

About us

Fahari Communication media

We are the leading Customer Experience and Operations outsourcing providers in Tanzania, offering a diverse product portfolio in Contact Center, Talent Development, Event Production, Sales and Marketing . We hold a track record of complex projects in the customer management sector , our role in the industry has been to create a consistent customer engagement practise as the standard and not the exception. The company is highly invested in technology and human resources to tackle the most challenging business areas.

Fahari Media is led by its co-founders, Mr. Elly Mgumba and Mr. Stephen Ngwesa who formed the fast growing company in 2009, with the aim of creating solutions for business in the area of customer experience and management.


To be the First Choice in Business Partnership by Creating Long Lasting Customer Experiences on behalf of  our Partners.


To Provide Excellent and Standardized  Customer Experience Solutions for  Businesses in Tanzania.

At Fahari, Our Team is Your Team.

Our team is enriched with diversity, knowledge and skills that are relevant in today’s business market. We are proud to introduce you to our leadership team.

Elly Mgumba

Chief Executive Officer

Stephen Mayenga

Chief Operation Officer

Wilbert Christian

Financial Director

Yusra Ibwe

Project Manager

Talk to our Team.