About us
Fahari Communication media
We are the leading Customer Experience and Operations outsourcing providers in Tanzania, offering a diverse product portfolio in Contact Center, Talent Development, Event Production, Sales and Marketing . We hold a track record of complex projects in the customer management sector , our role in the industry has been to create a consistent customer engagement practise as the standard and not the exception. The company is highly invested in technology and human resources to tackle the most challenging business areas.
Fahari Media is led by its co-founders, Mr. Elly Mgumba and Mr. Stephen Ngwesa who formed the fast growing company in 2009, with the aim of creating solutions for business in the area of customer experience and management.
OUR VISION
To be the First Choice in Business Partnership by Creating Long Lasting Customer Experiences on behalf of our Partners.
OUR MISSION
To Provide Excellent and Standardized Customer Experience Solutions for Businesses in Tanzania.
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Our Key Values
Prioritizing privacy and security
Accountability and transparency.
At Fahari, Our Team is Your Team.
Our team is enriched with diversity, knowledge and skills that are relevant in today’s business market. We are proud to introduce you to our leadership team.
Elly Mgumba
Chief Executive Officer
Stephen Mayenga
Chief Operation Officer
Wilbert Christian
Financial Director
